PPL Corporation on Tuesday (3/19) echoed the Pennsylvania attorney general’s recent warning to customers to beware of telemarketers or door-to-door salesmen claiming to be PPL employees. The corporation said neither PPL Electric Utilities nor PPL EnergyPlus engage in telemarketing or door-to-door sales for the purpose of encouraging residential customers to switch energy suppliers.
“Customers should beware of these false claims and avoid sharing personal information with these individuals,” said Daniel J. McCarthy, vice president of Corporate Communications and Community Affairs. PPL EnergyPlus is an unregulated subsidiary of PPL Corporation that offers residential and business electricity supply in select markets, but does not engage in telemarketing, robocalls or door-to-door sales for the residential market.
PPL Electric Utilities is a separate subsidiary of PPL Corporation and its regulated electric distribution company in central and eastern Pennsylvania. While PPL Electric Utilities employees or contractors may, on occasion, have reason to visit customers’ homes, these visits are most often in response to a customer request related to their electric service and are not for the purpose of asking customers to switch energy suppliers. All PPL Electric Utilities employees and contractors carry identification. You should ask to see identification before opening the door.
If you have doubts at any time about a caller or visitor claiming to represent PPL, call PPL Electric Utilities at 1-800-342-5775 or PPL EnergyPlus at 1-888-289-7693. Customers who suspect they’ve been the target of a scam should call their local police department.
John M. Levitski, PPL Regional Community Relations Director