PP&L will be replacing the electric meter on your property as part of the state-approved plan to upgrade customers’ electric meters.
Here’s what you can expect during the replacement:
- PP&L has hired Grid One Solutions and Riggs Distler to perform the meter replacement. Their staff will carry proper identification and they are fully trained and authorized to work on our behalf. Grid One’s toll-free number is 1-800-254-0344. A schedule of planned meter replacements and photos of Grid One and Riggs Distler vehicles will be posted online at com/newmeters for customers wishing to verify that Grid One or Riggs Distler is working in their area.
- The technician performing the installation will attempt to notify you before they begin working. The installation will take about 10 minutes to complete, during which time you may briefly lose power.
- You do not need to be home for the installation so long as the meter is outdoors and our technicians have clear and safe access.
- If the electric meter is located indoors, or in another location that is inaccessible, you will need to be present to provide access. Installations will take place from 8 a.m. to 5 p.m. If your meter is not accessible and you will not be available during these hours over the next few days, please contact 1-800-254-0344 as soon as possible to schedule an appointment.
More information on this project is available at www.pplelectric.com/newmeters.